Airbnb announced this week that it would discourage its hosts from pushing their change-over chores onto guests … just in time for Thanksgiving.
The news stoked the internet into another spontaneous eruption of a multi-alarm blaze (though perhaps one or two alarms shy of whatever bird-puppet bidding war broke out between a famous songstress and a twee boutique in Brooklyn).
Guests and Hosts alike bickered over the banalities of how much work is too much to expect from people staying in your short-term rental.
The self-imposed policies of a disruptive enterprise … that started as regular schmoes like you and me being able to rent out a room in our house to make a little dough … have become something closer to corporations buying up all the starter homes and studio apartments they can find for cash while the deteriorating hotels and motels of yore become kitchen-less housing for those who may never get the luxury of complaining about a vacation.
It’s just business.
Not that these little notes on housekeeping shouldn’t be created and negotiated, but the consensus seems to be that there is a limit to what might be sensible. And apparently that limit needs to be spelled out.
Should you charge a cleaning fee if you expect renters to do chores such as laundry, dishes, and, by some accounts, routine maintenance?
How many times have we thanked the entrepreneurial heavens for the rare chance to rent a stately, seven-bedroom lakeside cottage (off season, of course) so that we might accommodate eighteen members of our extended family?
That’s what I was thinking … as I skimmed the rental agreement.
This might be the last reunion where my ailing father would enjoy a beer with his siblings. I can tell you from experience, I never saw the fine print spelling out that I would be responsible for stripping the beds and washing all linen before checkout until I sat with a printed copy on the morning of our departure.
Honestly, it didn’t spark an anxiety attack as much as it wrung out a wry smile. Especially once it became clear that the house had not been stocked with enough cleaning supplies to get the job started, let alone finished.
Truly, as I worried about whether we had enough bottled oxygen so my father could breathe during the trip home, as I obsessively followed him from room to room detangling the hose that tethered him to a condensing unit while the weekend happily progressed, the realization that the Airbnb beds would have to be laundered seemed like a practical joke.
Now, granted, the house was charming, the price was reasonable, and amenities (including the use of bikes and boats) felt downright remarkable. I just couldn’t wrap my head around how anyone was supposed to wash AND dry two loads of laundry before the 10 a.m. checkout.
Wouldn’t it be easier, I thought darkly, to give everything a few spritzes of room freshener, and a tumble in the dryer, before folding it all up neatly and pretending I am a super guest?
And then I thought: “Ew … I bet that actually happens.”
As I gathered up the sheets and tossed them at the foot of the washer, leaving them there with the empty jug of detergent balanced on top, I was sure being an OK guest would be not only acceptable, but the better part of valor.
I needn't have worried. Our host was entirely accommodating, as if he, too, were surprised by the fine print.
Dirty laundry and five stars all around.