I know my patience level registers time
differently than clocks usually do. Waiting for things to begin (like
breakfast) and for things to end (like a baby crying) can seem to
take forever.
I'm just having trouble imagining how
the Internet village turned a negative dining experience for one
little foodie, and her family's subsequent review of it at a
Portland, Maine diner, into "high-fives" for the cook. But
it did, and my Facebook stream was swimming in discontent.
"Good riddance, annoying children
who pester me in the hipster eateries I like to frequent because of
their boozy brunches." (Not yours, though. Your children are
perfect just like mine. They understand the importance of humanely
raised veal and locally sourced organic kale.)
Too snarky? Okay. You're right.
Parenting is hard. Business owning is
hard. Personally, I'd rather not frequent a diner that takes 40
minutes to serve breakfast, and then freaks out when you order three
pancakes instead of two. But by all means, high-five a cook who
responds to a tantrum with a tantrum. It's your prerogative as a
patron.
But don't think this story is really
about rude parents or about crazy cooks.
This story is about the village. A
village with pitchforks. This story is a story because people are
supporting a cook, who is unapologetic for screaming at a crying
child. She declares it was the right thing to do because it worked.
That's it? A serene dining experience
is all that matters?
So many people in my little social web
seem to think so. And right this very minute some of them are
planning trips to Maine so they can “high-five” this new
celebrity chef, who has struck a blow for all customers tall enough
to ride the bumper cars.
Bully for them.
Parents have been mostly silent, oddly
enough. Cowed, perhaps, by the villagers with their pitchforks.
You may be arguing about your own
restaurant experiences: how cooks are volatile, how parents of young
children are rude, you know … how much you have suffered. But if
you go to Maine just to patronize this business, you go in
appreciation of an adult losing her cool at a toddler.
It's also not beyond possibility that
the owner just succumbed to the pressure cooker that is a commercial
kitchen. Everyone is entitled to a bad day.
But celebrating rudeness with a special
order of intolerance seems just as distasteful.
But there is one other angle I think
we've all forgotten in this debate.
Restaurant owners who treat people of
all ages with kindness, and who actually enjoy feeding people, make
much better experiences for everyone, too.
Having been a mother of an occasional
unhappy traveler, I have always been grateful for the kindness of
strangers. I owe them thanks.
So to cooks who make substitutions ...
And to servers who give smiles with an
extra bread basket ... Or who fix a mistake I made as a parent
(kid is crying because I ordered wrong, I know it's not your fault).
Even the folks at countless next
tables, who not only talk to but also listen to my kids as they
prattle on with exuberance for life ...
You are the unsung heroes. You are the
proverbial village. And I wish to thank you for making our dining
experience a joy.